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Animal health and welfare complaints

We deal with complaints related to the health and welfare of livestock:

  • On farms
  • In livestock markets
  • Abattoirs
  • In transit

We can often resolve consumer complaints without having to involve the individual or business concerned.

If a complaint appears to be justified we may need to investigate. We will contact direct the farmer or business involved to resolve the issue.


If you witness welfare problems or have any concerns related to health or welfare of livestock, including farm animals kept as pets, please contact us.


For concerns on the welfare of horses please contact:

Phone: 0300 1234 999

World Horse Welfare
Phone: 08000 480 180

Puppy breeders

For concerns relating to puppy breeders please contact the relevant borough or district council:

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