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I work within a service and I'm concerned this form will be used to make unfair complaints about me.

Question:
I work within a service and I'm concerned this form will be used to make unfair complaints about me.
Answer:

The service who receives the Quality Assurance Form has the opportunity to investigate the concerns and evidence if the concerns took place as detailed. This process does not constitute a complaint and is designed to help improve the quality of care delivered to service users.

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