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Easing of Coronavirus restrictions

Managing paperwork and finances


Can you manage your day-to-day paperwork without help? This includes things such as benefits paperwork and correspondence such as GP and hospital letters?


Can you manage your finances without help? There are many things to consider as you start to prepare for later life and it's good to start by reviewing your finances.



 Top tips

Keep saving

Saving is important at any age. But the younger we start, the greater we benefit from investment returns. If you need care in the future, most people will have to pay towards it so it is important to have money in the bank to help contribute.

Check whether you're entitled to any benefits

You might be able to get benefits like:

Make reading paper work and writing as easy as possible

If you find it difficult to read letters consider using a magnifier to enlarge the print. Reachers and/or grabbers can help you to pick post up off the floor, pen holders can help you to grip when writing and a signature guard can help keep you hand steady. Our equipment page has lots of other examples that you can use.

Make sure your carer has the support they need

If the person who helps look after you is a relative, friend or neighbour, our carers page has lots of top tips and information about support that they can also access.



Commonly asked questions   Back to top

Who can I contact for free debt help and advice?

These registered charities have debt advisers who can give you free, confidential debt advice:

  • Age UK has lots of advice on ways to save money and manage your finances.

  • Citizens Advice offers help face-to-face, by telephone or by email.

  • Debt Advice Foundation provides free debt advice and support through its helpline (0800 043 40 50) and website.

  • National Debtline provides advice over the telephone (0808 808 4000), online and by email. They can send you a free self-help information pack.

  • My Money Steps is a free online debt advice service run by National Debtline. You can develop your personal action plan to help manage your money and deal with debts.

  • StepChange Debt Charity provides advice over the telephone (0800 138 111) or online via its debt remedy advice tool, providing a personal action plan and a recommendation of available solutions for dealing with debts.

Heating my home is expensive, what can I do about it?

There are many ways you can insulate your home to help save you money on your heating bills, such as closing your curtains at dusk to help stop heat escaping through the windows.

Switching your energy supplier

To help with costs you may want to consider switching your energy supplier. You could potentially save a lot of money, particularly if you have never switched before. Beat the Cold can help you find the best deals and offer advice energy efficiency in your home.


You may also want to explore what benefits you are entitled too, such as the:

Try using Entitled to benefits calculator to find out what else you could be entitled to.

Water bills

Unlike gas and electricity companies, you can only be supplied by your regional water company. So, you can't switch suppliers, but there are ways to reduce your bills.

I need to pay my bills online where can I access a computer?

Every library in Staffordshire has computers available for free that anyone can use. You can use the library computers to access the internet and email accounts. Some of the libraries also have IT buddies who can help you with using the computer and navigating websites.

The Community Learning Service  also run a variety of beginner and follow-on computer classes that can help improve your digital skills.



Further information   Back to top

You may find these pages helpful:

What's available in my local area?

If you are looking for help with managing your paper work and finances our directory website Staffordshire Connects can help you. There are pages on:

Staffordshire Cares

If you need support with managing you paper and finances and wish to to discuss this in more detail you can:


#DoingOurBit – What one thing can you do?

Doing our bit logo

You can help an older family member, friend or neighbour by making sure they are paying their bills, helping them to get cash out of the bank, or giving them a hand to set up an online bank account.


Did you find this webpage helpful?

If you have any feedback about this webpage please let us know by sending an email to staffordshire.connects@staffordshire.gov.uk. Thank you.

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