Green Paper for a Revolution in Care Quality

Radical new proposals aimed at revolutionising adult social care were unveiled in July 2012.  The trail-blazing measures are detailed in “A Revolution in Care Quality” - a Green Paper from the county council.  

This Green Paper sets out our future vision for a revolution in care quality to benefit the people of Staffordshire and makes recommendations to bring about a step change in care quality.

The recommendations in the 'A Revolution in Care Quality' include:

  • Working with providers towards an accepted and transparent working wage for those working in the sector as well as further ‘professionalising’ working in the care sector to drive up care quality.
  • Taking steps to reward excellent quality, via financial and other means; with a proactive ‘zero tolerance’ to poor quality.
  • Introducing a raft of measures for more transparent information sharing with the wider community, for example, publishing the details of the minority of providers who aren’t achieving the expected quality standards.
  • Investing in more front-line quality monitoring and more targeted training and development for providers to drive up quality standards.

The full version of the 'Revolution in Care Quality' Green Paper is available to read online in full here|, and also available for download in full below.

If you require the Green Paper in any other format please telephone 01785 887843.

Results of the Green Paper ‘A revolution in Care Quality’ Consultation

We are pleased to publish the results of ’The Green Paper Consultation ‘A revolution in Care Quality’.

The aim of the Green Paper consultation was to understand how we can drive step change improvement in the quality of care services in Staffordshire. To bring a new focus on not just quality, but also the experience for individuals receiving services.

The consultation process resulted in over 1,100 people sharing their views on the quality of social care services in Staffordshire. People were able to participate in the consultation via online surveys, self completion questionnaires and in focus groups. The results are representative of the communities of Staffordshire and provide a clear indication of the views across the county. The consultation report has been produced by Engaging Communities Staffordshire who were commissioned to carry out elements of the consultation.

The results show that overall respondents were supportive of the definition of quality which was put forward in the Green Paper (86%). 43% of respondents felt that a quality care service is currently being provided in Staffordshire. A further 39% felt that this is partially happening, which suggests that there is room for improvement. Encouragingly when asked to provide descriptive feedback on their experience of social care in Staffordshire, many current service users commented positively. There was overwhelming support for the development of an agreed set of quality standards.

Not all of the consultation feedback was received in time to include in the attached report (following forum events with providers). However, we will make sure that this is also taken into consideration going forward. We will now use the results from this consultation to inform a two year programme and strategy for ensuring quality services across the county.

Our next step as part of this is to finalise the ‘Revolution in Care Quality’ through the development of a White paper, which will set out clearly our long term strategy to improve quality across Staffordshire. This will be published in May 2012.

You can read a PDF of the Quality Green Paper Final Consultation Report here.

PDF Document Quality Green Paper Final Consultation Report| (892KB)

 

Further Questions?

If you want to talk specifically about any aspect of the Green Paper, please telephone 01785 887843.

 

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