What is Staffordshire Highways?

Staffordshire Highways is a revolutionary public/private partnership which is delivering the County's highway maintenance and construction projects. £300 million will be invested over the next ten years.

Staffordshire County Council has joined forces with two private sector partners, Accord and Wrekin Construction.

The partnership is improving the delivery of highway maintenance and major project construction in Staffordshire, harnessing private sector innovation and creativity and public service commitment and focus - serving the people of Staffordshire.

Staffordshire Highways is responsible for all aspects of highways work, from day-to-day repairs and refurbishing worn out roads, bridges and other highways infrastructure, to investigating accident sites and enhancing the general road environment. It is also responsible for the winter maintenance operation to keep roads safer during icy weather.

Staffordshire Highways also delivers on the County Council's major economic regeneration projects creating thousands of jobs - boosting the economy and the quality of life for the people of Staffordshire.

The Staffordshire Highways Partnership approach is delivering a wide range of benefits:

Major economies of scale in purchasing
Long term investment in quality
A committed, stable and highly skilled workforce
Greater accountability
Commitment to innovation and value for money
Close co-operation and monitoring delivering for the long-term
Planning and programming improvements.

Partnership Vision

"Working together to deliver highways that play a major part in helping to make Staffordshire a great place to live, work and invest."

Strategic Objectives

To create opportunities for the people of Staffordshire
To make Staffordshire a great place to live, work and invest
To create a safe, pleasant and sustainable environment
To place Performance Management at the core of service delivery

Contacting Staffordshire Highways

Staffordshire Highways looks after the roads and pavements in Staffordshire. We have over 5,600 km of roads, over 100,000 road lighting units and illuminated signs and 270 pedestrian and traffic control facilities.

Clarence, Staffordshire's Customer Lighting and Roads Enquiry Centre, is the best way to contact Staffordshire Highways.

The Clarence Contact Centre can be contacted between 8am and 6pm, Monday to Friday free of charge using freephone 0800 23 23 23.

	"I had considered that the job might be too small for anyone to bother with - but how wrong I was. Within a day of my telephone call one of your inspectors called and a couple of days later the bad area had been tarmacked," said one recently satisfied customer.
Report road defects to CLARENCE here

The County Council maintains over 2,500 miles of public footpaths and bridleways, ensuring everybody can enjoy the beauty and natural diversity of the countryside on the doorstep. Any problems relating to public rights of way can be reported to Clarence too.

Our team are out throughout the year checking the system for problems, but with a network this size it is difficult to spot every problem. You can help us by reporting any potholes, blocked road drains, fallen trees, broken lights or footpath problems to CLARENCE.

Our highly trained CLARENCE operators will make sure that your problem gets to the right team for action. Each call is logged with a personal job number and you can follow it through until the problem is solved.

You can check the progress of your enquiry here.

Last Modified: 19/11/2008 09:52:30
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