Staffordshire County Council
 

Staffordshire County Council - Website Satisfaction Survey

Give us your views for the chance to win £25 M & S vouchers!

At Staffordshire County Council, we take your views seriously and want your feedback to help us make improvements and do things better. Please take a few minutes to fill in a short survey about your experience on-line today - it will only take a couple of minutes to complete. And anyone who takes the time to tell us what they think will be entered into a draw to win £25 worth of M & S vouchers.

Thanks for your help - your comments will directly inform any changes we make to our website.

Q1
  In the last 6 months, approximately how often have you visited this website?  PLEASE TICK ONE BOX ONLY
 
 
Q2
  How did you get to the county council website today?  PLEASE TICK ONE BOX ONLY
 
 
 
Q3
  What was your main purpose for coming to the website today?  PLEASE TICK ONE BOX ONLY
 
 
 
Q4
  Once on the site, how did you find the information you needed?  PLEASE TICK ALL THAT APPLY
 
 
Q5
  Did you find what you were looking for today?  PLEASE TICK ONE BOX ONLY
 
 
Q6
 
Q7
  How easy was it to find the information you wanted?  PLEASE TICK ONE BOX ONLY
 
 
Q8
  How would you rate your satisfaction with the following areas of this website?  PLEASE TICK ONE BOX PER ROW
 
General look and feel
 
 
Ease of getting around the site
 
 
Ease of finding specific information
 
 
Ease of finding services
 
 
Usefulness of the site
 
 
Value of the information
 
Q9
 
Q10
  How useful would you find the following?  PLEASE TICK ALL THAT APPLY
 
Q11
 
Q12
  Overall, how satisfied are you with your visit today?  PLEASE TICK ONE BOX ONLY
 
 
Q13
 
Q14
  How likely are you to return to this website in the future?  PLEASE TICK ONE BOX ONLY
 
 
Q15
 

About you

The next questions ask for some personal information that will help us to better understand about visitors to our site.  However, completion is entirely optional.
Q16
  Please select your age range:  PLEASE TICK ONE BOX ONLY
 
 
Q17
  Are you..?  PLEASE TICK ONE BOX ONLY
 
 
Q18
  Which of the following applies to you?  PLEASE TICK ONE BOX ONLY
 
 
Q19
  If your use of the internet is impeded by any of the following, please indicate how?  PLEASE TICK ONE BOX ONLY
 
 
Q20
 
Q21
 
You have now reached the end of the survey.  Thank you for your participation.  
Please note all data will be treated in the strictest of confidence.
Q22
  If you would like to be entered into the free prize draw, please tick the box below and include your contact details so we can get in touch with the winners.  
All contact details will be kept confidential and used only for the purpose of contacting the prize draw winners.
 
 
 
 
 
 
http://www.snapsurveys.com/