Help to live at home
We have a range of support services to help people with a disability and older people to continue living independently in their own home.
Home care services
Home Care Services provide support to people in their own home who would otherwise be at risk of harm, including assistance with washing, dressing, preparation of meals and help with getting up in the morning and going to bed at night, together with other practical tasks.
All agencies that provide this care are registered with the Care Quality Commission. A list of agencies is on their website.
Meals on wheels
and lunch clubs may be provided for people who can no longer manage to cook for themselves. There are two types of home delivery service:
• A hot meal served at lunchtime to your home, ready to eat. Delivery is between 11am and 2pm.
• Frozen meals delivered every two weeks which you can simply defrost and cook whenever you want to eat them.
Both hot and frozen meals consist of a main meal and dessert and special diets are available. Hot meals mean more regular deliveries which have the advantage of frequent monitoring of your welfare. Frozen meals give you more flexibility about when you eat your main meal. Lunch clubs are also held most days at various centres in Staffordshire.
Equipment and adaptations
Equipment and adaptations
to the home, to enable people with disabilities to continue to live in the community, are available; the first stage is to ask for an assessment
of need, which will be carried out under the supervision of an occupational therapist.
Safety at home
We offer a range of equipment and sensors to help vulnerable, disabled or older people to be more independent and give them peace of mind. This service can also reassure friends and relatives that they are alright or that help is on the way if there is a problem. This technology may support more traditional services such as home care.
Day Centres provide social activities and learning opportunities for older people and people with disabilities, to support their independent living.
Are you eligible for help at home?
Our eligibility criteria is as follows:
The individual or their carer may be finding it increasingly difficult to cope with the activities of daily living and they are likely to be at significant risk of harm or loss of independence.
Where people do not meet the eligibility threshold, we will still be able to give you advice where we can and signpost you to other suitable sources of help and support.
How to request help at home
Advice and support is available for people who need help and/or their carers...
Phone: 0300 111 8010 to speak to an advisor
Online form: Complete an online request form
Text/SMS: 07814 191 111 (for people with a hearing impairment)
Minicom users: 01785 276207
Visit an office: Visit a social worker based at our offices. Please note that you may need to make an appointment before visiting.
Requesting help on behalf of someone else
If you are contacting us on behalf of someone else you will need their permission. You'll also need to know their date of birth, full address and whether they have savings in excess of £23,500. If they do have savings in excess of this amount they will still be eligible for an assessment, but they will not be entitled to financial assitance.
For more information on getting help at home please visit the Staffordshire Cares web site.