Complaints, Comments and Compliments

We welcome feedback from students and parents. Complaints are taken very seriously and analysed as a way of improving our service. So please let us know if:

You are happy with our service
You have suggestions on how we can improve
We fail to meet our targets
You have a complaint

You can let us have your comments on the Complaints, Comments and Compliments form.

Any complaint will be dealt with fairly and a reply sent within 10 working days. If you are still not satisfied with the outcome, you may write to

The Principal Finance Officer
Student Finance Service
Children and Lifelong Learning Directorate
Tipping Street
Stafford
ST16 2DH

You may also use the Complaints, Comments and Compliments form if you have general comments on these web pages. This will help us to consider improvements for new readers.

Last Modified: 02/12/2008 14:10:57
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