Consumer Advice and Protection
These pages will help you to find out more about how you can access a range of consumer information and about the work we do to advise and protect Staffordshire residents. 
Consumer Advice
The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues.
Visit www.adviceguide.org.uk| or call the Citizens Advice consumer helpline on 08454 04 05 06.
Textphone: Dial 18001 followed 08454 04 05 06. If you would like to talk to a Welsh speaking adviser, dial 18001 followed by 08454 040505.
Citizens Advice Bureau contact page|
Staffordshire Business Advice
Staffordshire County Council Trading Standards are responsible for enforcing a wide range of legislation relating to the supply and distribution of goods and services. To find out more about the work of the team and find out about the latest news please vist the Trading Standards| website.
Buying a used car - know your consumer rights
Watch the following video on buying a second hand car. A 
video summary| (68KB) is also available.
Income tax refund scam
HM Revenue & Customs (HMRC) is warning taxpayers to be vigilant following reports that thieves are making phone calls pretending to be the taxman.
HMRC strongly advises customers to:
To view the full report on this scam please visit HMRC News|
Useful Links
National Debt helpline - Contact Tel: 0808 808 4000
Office of Fair Trading - www.oft.gov.uk|
DEFRA - Department for the Environment, Food and Rural Affairs - www.defra.gov.uk|
Department for Business, Innovation and Skills - www.bis.gov.uk|
Invest Staffordshire & Stoke - Development agency providing information about locating a business in the county. www.investstaffordshire.co.uk|
North Staffordshire Chamber of Commerce - www.nscci.co.uk|
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