Complaints and Advice
The Citizens Advice Consumer Service provides telephone and web form advice and support to consumers in Staffordshire. They are the first point of contact for all consumer queries and work in partnership with Staffordshire County Councils, Public Protection service.
Advice on your shopping rights
Protection against scams and rogues
Complain about a trader or service
Citizens Advice consumer helpline on 08454 04 05 06
Make a complaint using the web form
Staffordshire County Council Public Protection, Trading Standards are responsible for enforcing a wide range of legislation relating to the supply and distribution of goods and services. To find out more about the work of the team and find out about the latest news please visit the Trading Standards website.
Tel: 08453 303 313
Minicom: 01785 276207
Confidential tip-off line: 01785 330356
Staffordshire anonymous tip-off hotline allows your to call and leave a message, in confidence. You can report underage sales, unfair trading practices, rogue traders and help make Staffordshire Trading Standards service more effective by keeping us informed about current scams and rogue traders operating locally and don't forget - its anonymous.
Animal Health and Petroleum
Carry out activities that promote humane treatment of farm livestock and that help to maintain a disease free status within county of Staffordshire. Our team of dedicated officers is also on hand to assist and advise all livestock keepers this way helping them to comply with their statutory obligations.
Tel: 01785 27 7875 or Fax: 01785 27 7877
Minicom: 01785 276207
Public Protection Location address:
Public Protection, Trading Standards, Staffordshire County Council, No 1 Staffordshire Place, Stafford, ST16 2LP
Telephone: 0300 111 8000 or Fax: 01785 259760
Where to find Staffordshire Place
Public Protection Postal address:
Public Protection, Trading Standards, Staffordshire County Council, Wedgwood Building, Block A, Tipping Street, Stafford, ST16 2DH
National Debt helpline - Contact Tel: 0808 808 4000
Office of Fair Trading - www.oft.gov.uk
DEFRA - Department for the Environment, Food and Rural Affairs - www.defra.gov.uk
Department of Trade and Industry - www.bis.gov.uk
LACORS - Local Authorities Coordinators of Regulatory Services assists local authorities in the UK to improve the quality of trading standards and food enforcement - www.lacors.com
Invest Staffordshire & Stoke - Development agency providing information about locating a business in the county. www.investstaffordshire.co.uk
North Staffordshire Chamber of Commerce - www.nscci.co.uk