Contacts and Useful Links

Staffordshire Trading Standards Services operates through three main sections - Inspection and Business Advice; Complaints and Consumer Advice and Animal Health and Petroleum.

Consumer Advice 

Consumer advice and information in Staffordshire is now provided by Consumer Direct.  Consumer Direct is a telephone and online consumer advice service, which is supported by local authorities and by Government

 

Business Advice

Tel: 08453 303 313
E mail businessadvice@staffordshire.gov.uk

Minicom number
01785 854156

Trading Standards HQ
14 Martin Street
Stafford
ST16 2LG

Animal Health and Petroleum (County wide)

14 Martin Street
Stafford
ST16 2LG

Fax: 01785 277877

Team Leader:
Tony Shore
Tel: 01785 277870
E-mail: antony.shore@staffordshire.gov.uk

Useful Links

www.instaffs.co.uk - Development agency for Staffordshire providing formation about locating a business in the county.

www.em-chamber.co.uk - Southern Staffordshire Chamber of Commerce and Industry.

www.nscci.co.uk - North Staffordshire Chamber of Commerce.

www.butterworths.co.uk - Butterworths Services provide access to a library of UK law.

www.dti.gov.uk - Department of Trade and Industry.

www.lacors.com - Local Authorities Coordinators of Regulatory Services. Assists local authorities in the United Kingdom to improve the quality of trading standards and food enforcement by promoting coordination consistency and good regulation.

www.defra.gov.uk - Department for the Environment, Food and Rural Affairs.

www.oft.gov.uk - Office of Fair Trading

www.sben.co.uk - Staffordshire Business and Environment Network

www.nacab.org.uk - Citizen's Advice bureaux are able to advise on employment, housing, money, debt and small business matters. Their address can also be found in the telephone directory.

www.videostandards.org.uk - The Video Standards Council

Advertising Standards Authority (ASA) deal with misleading adverts.

Direct Marketing Association (DMA) deal with disputes between members and consumers. You may find a member selling by mail or via newspapers.

Mail Order Protection Scheme (MOPS) - National daily newspapers advance payment protection scheme. Can help if the trader goes out of business.

Mail Order Traders' Association - can help with disputes over mail order catalogue members. Phone 01704 563787.

Trust UK - a non-profit organisation endorsed by the UK Government to enable consumers to buy online with confidence. Members use the e-hallmark.

www.courtservice.gov.uk - This site gives you access to court leaflets.

www.companieshouse.gov.uk/info/ - This site provides information on companies.

www.legislation.hmso.gov.uk/ - This allows you to search legislation.

www.financial-ombudsman.co.uk/ - To assist with financial and insurance queries.

www.energywatch.org.uk/ - Assist with gas/electricity queries.

CitizenCard is the proof of age scheme accepted throughout the UK and Irish Republic in shops, cinemas, pubs and anywhere else you might need to prove your age. Staffordshire and Stoke on Trent editions of the CitizenCard were launched in November 1999.

Last Modified: 24/10/2007 11:58:32
Back to top